FAQ

Ordering & Shipping

Where do you ship?
We currently ship within the United States only.

How long will my order take?
Many of our products are made to order and produced just for you. Please allow 2–7 business days for production, plus shipping time. At checkout you can choose standard or expedited shipping. Orders ship via USPS, UPS, or FedEx, and you'll receive tracking information by email as soon as your order is on its way.

What does "made to order" mean?
It means your item is printed or produced after you place your order — it's made for you, not pulled from a shelf. That's how we offer so many custom and personalized designs. The trade-off: because each piece is made for a specific customer, custom and made-to-order items can't be returned simply because you changed your mind.

How can I track my order?
You'll get a tracking email once your order ships. If it hasn't arrived and the tracking looks stuck, email us at legacytrails222@gmail.com and we'll look into it.

What's your return policy?
We accept returns within 30 days of delivery on eligible items. Custom, personalized, and made-to-order items can't be returned for buyer's remorse, since they're produced specifically for you. If your item arrives damaged, defective, or wrong, contact us right away at legacytrails222@gmail.com and we'll make it right.

Can I personalize an item?
Yes — many of our signs, wall art, and apparel pieces can be personalized. Check the product page for personalization options and instructions. If you're not sure how something works, ask us before ordering at legacytrails222@gmail.com.

I have an idea for a custom design. Can you make it?
We love hearing ideas from the trail community. Send us a message through the contact page or email us — if it's something we can produce, we'll work with you on it.

Do you have a physical store?

We're online-only, based in Michigan. Everything ships from our production partners to your door.

How do I contact you?
Email us anytime at legacytrails222@gmail.com, or use the contact form on our Contact page. We read everything and reply as quickly as we can.